Help Center
You've got questions, we've got answers.
Learn how to reach out to us below.
Call Us
Our award-winning customer success team is here to help.
877.882.4368
Agent FAQs
A commission advance is a financial service whereby an agent and broker sell a portion of a pending commission for a fee. In exchange, funds are advanced before closing. It’s simply access to an earned commission prior to an estimated settlement date.
From top producers to agents just starting out, cash flow ups and downs are common to almost everyone selling real estate, mostly due to the timing of when sales close. eCommission solves cash flow gaps by giving you access to your real estate commissions on your schedule.
Did you know that 90% of all advances eCommission funds close as scheduled? But in the unlikely event a sale falls through, you can replace it using future earned commissions.
The cost depends on the amount requested and the length of time until closing. Using an example as a new customer requesting $2,000 on a sale closing in 20 days, the cost would be approximately $220. Talk with a customer service rep at 1-877-882-4368 to find out the details specific to your needs.
As the proceeds of your eCommission are used for your real estate business expenses, the cost can be tax deductible.
Your fee includes a 20 day grace period, meaning you have 20 additional days beyond the estimated closing date to have the advance repaid in case of delays.
Up to 100% of your net earned commission is available to a maximum of $20,000 per transaction. Please note that actual advance limits are subject to underwriting requirements.
Your money is wired to your bank account once your advance is approved.
Once your agreement is signed and your transaction confirmed with the settlement company, funds are wired to you within one hour, during normal business days. If funds are being sent to a credit union, transfers can take up to one business day to complete.
4:00 PM Central Time is the wire cut off for same-day bank transfers.
We will advance your commissions on pending sales or active listings. Learn more about our services here.
Start by setting up your free account. You will need to know the sale details of the property for which you would like to advance the commission, including contact information for the settlement company closing the sale. Once your application is completed, the eCommission agreement is instantly presented to you online via Docusign and then sent to your broker for electronic signature.
When the signed documents are sent back to eCommission, we will review your paperwork and notify you when your advance is approved. If we cannot approve your request or, if there is missing information, an account manager will personally contact you.
When the signed documents are sent back to eCommission, we will review your paperwork and notify you when your advance is approved. If we cannot approve your request or, if there is missing information, an account manager will personally contact you.
Repayment of the advance happens automatically when your sale closes. The settlement company receives a commission disbursement authorization signed by your Broker instructing them to send the portion of the commission that has been sold directly to eCommission at close of escrow.
No. eCommission never contacts the buyer or seller.
Yes. eCommission will advance to brokers who are also selling agents however, there are a few restrictions on the type and size of advances we can provide.
Broker FAQs
eCommission is the #1 provider of commission advance services to real estate professionals in the United States, having advanced nearly $1 Billion since 1999.
A commission advance is a factoring transaction whereby a broker and agent sell a portion of a pending commission for a fee. In exchange, funds are advanced before closing. It’s simply access to an earned commission prior to an estimated settlement date.
As broker, all commissions earned by your agents belong to your company. Agents cannot advance commissions without your consent. The agreement you sign authorizes the sale and assignment of the agent’s portion of the commission on a particular sale to eCommission, after any split or balance owing to your Company.
No. In the unlikely event we advance a commission to one of your agents on a sale that falls through, the agent is asked to replace it using future earned commissions. As broker, your only responsibility is to direct any future commissions earned by the agent to eCommission in the event the advance is not repaid as agreed. If no future commissions are ever earned or the agent leaves your Company for example, there is still never any liability on your part to repay their advance.
At the time an agent applies for an eCommission, the broker is asked to sign a commission disbursement authorization to the settlement company. This document is your instruction to send the portion of the agent’s commission that has been advanced, directly to eCommission at close of escrow. Alternatively, the option exists to have your Company direct repayment of the advance to eCommission after closing.
eCommission provides commission advances up to 120 days ahead of the scheduled closing date. An agent can request up to 100% of their net earned commission after any split with their broker, to a maximum of $20,000 per transaction. These advance limits can be lowered at your discretion, just give us a call to discuss.
Better control of cash flow allows agents to manage their professional lives more efficiently. Experience indicates that agents typically use eCommission 2 to 3 times per year, whenever business expenses surpass monthly cash flow. With eCommission as your partner, you can help your agents control the timing of when they get paid, keeping them focused and engaged, resulting in more listings, more sales and higher levels of productivity.
Yes. eCommission will advance to brokers who are also buying / selling agents on their own sales. There are a few restrictions on the type and size of advances we can provide, however.
